How easy is it to use Client SideKick?

Software is super user friendly! Simple clean look that makes it navigation friendly. Upload documents within seconds. It takes less than 60 seconds to create an account, after which you can start trusting your patients with providers affiliated with Client SideKick & start signing orders and submitting referrals electronically within minutes with ease.

How secure is Client SideKick?

Our HIPAA compliant software portal & servers keep your patients’ information secure & safe with our military grade encryptions.

How do you confirm if patient’s information was delivered to the agency?

Provider Users such as physicians, hospitals, skilled nursing facilities and other health care providers will receive an e-mail notification for their submission of their patients to the Health Care Providers as well as the provider selected. Users will get an email of patient status from Health Care Providers once accepted or denied.

What happens when I experience technical issues?

All users have access to submit a user friendly ticket system to solve any issues. Our experienced technicians are great and make quick follow ups on all tickets submitted.

What do physicians have access to?

Physicians have a dashboard to view and sign orders as well as submit & view referrals, which enables them to follow-up with a patient’s status; update any patient information; electronically sign uploaded patient orders the agency requests from the physician- including all types of orders from health care providers such as 485/POC, therapy & social work care plans and any other type of orders, etc.

How does the Provider benefit from Client SideKick?

Health Care Providers can accept referrals from physicians, hospitals, skilled nursing facilities, clinics and other facilities using Client Sidekick. Health Care Providers will increase their client census by not limiting their options for receiving referrals.

What can the Provider do when using Client SideKick?

Providers have access to real-time workflow, as they can accept, decline & review referrals as well as any attachments submitted. Additionally, Health Care Providers can upload unsigned orders, request physicians to sign & send signed orders back electronically.